Shipping & delivery
Order Delivery Time
The delivery process is divided into two parts:
1️⃣ Processing Time
Order verification, tailoring, quality checking, and packaging.
All orders are usually sent to our manufacturer or warehouse for dispatch within 72 hours after the order is placed and payment is received.
2️⃣ Shipping Time
This refers to the time it takes for items to be shipped from our warehouse to your destination.
| Destination | Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|---|
| USA & Canada | Standard Secured Shipping & Insurance | 2 – 4 weeks | If item is in stock |
| Australia & New Zealand | Standard Secured Shipping & Insurance | 2 – 4 weeks | If item is in stock |
| U.K & Europe | Standard Secured Shipping & Insurance | 2 – 4 weeks | If item is in stock |
| Other Countries | Standard Secured Shipping & Insurance | 2 – 5 weeks | If item is in stock |
Shipping Methods & Fees
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Standard Shipping
Flat Rate USD $6.99 per order.
Free Shipping for orders over USD $39. -
Priority Insured Shipping
Orders are placed at the top of our daily dispatch list.
Expected delivery time may remain similar to Standard Shipping depending on order volume.
Insurance & Guarantee
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Insured Shipping:
If your item is lost in transit or arrives damaged, we will send you a replacement at no extra cost once sufficient proof is provided. -
Priority Insured Shipping:
Your order receives priority processing and is also fully insured.
Multiple Shipments
Some products may be shipped separately and may arrive at different times, as we operate from multiple warehouse locations.
Tracking Information
Tracking numbers are sent via email once the package is shipped.
Please note that it may take 3 – 7 days for tracking information to update.
You can track your parcel using https://17track.net.
Possible Delays
For some countries, delivery time may be longer than estimated.
During high-demand periods or due to customs delays, processing and shipping may take additional time.
We appreciate your patience — we always prioritize maintaining the quality of our products over rushing shipments.
Order Changes
If you need to make changes to your order, please contact us within 24 hours of placing your order at support@oluav.com.
Once your order has been shipped, modifications or cancellations are no longer possible.
Please double-check your size, color, and address before confirming your order to avoid disappointment.